Ordering Information

Online Orders:

Order online from our website by adding products to your shopping basket, and checkout throught our secure payments system via Paypal.

We accept most major debit and credit cards.

paypal accepted cards

 

 

 

 

Postage & Delivery:

Lovely Jubbly will dispatch your order a maximum of 2-3 working days from receipt of your order (subject to stock availability), please email mail@lovelyjubblydesigns.com if you need to check when it will be sent out/arrive.

Orders are sent by Royal Mail First Class.

Postage within the UK is FREE on ALL orders unless you would like Signed For or Special Delivery services.

Online sales are offered to the UK, Europe, USA, Canada, Australia, New Zealand, Japan and Hong Kong currently - for all other international postage rates please email.

Postage is charged at a flatrate regardless of order size:

UK Royal Mail First Class - FREE

UK Royal Mail Signed For - £3.95

UK Royal Mail Special Delivery Next Working Day 1pm - £8.95 (ORDER MUST BE PLACED BY MIDDAY ON A WORKING DAY FOR NEXT DAY DELIVERY)

USA & CANADA - £3.95

EUROPE - £3.50

AUSTRALIA & NEW ZEALAND - £4.95

JAPAN & HONG KONG - £4.95

 

Refunds & Exchanges:

We are happy to exchange or refund items if you are not happy with them provided they are returned in their original, unused condition within 7 days of receipt.

Please contact us before returning the item and ask for proof of postage when sending.

Personalised Products:

If you have placed an order for a personalised product (prints/wedding stationery) we are unable to offer an exchange or refund, as they are made to order and personalised specifically for you - they cannot be resold. Please ensure when ordering that you have entered the correct details and check the proofs (when provided) carefully, as we use the information/spelling/grammar provided by you to produce the item.

Terms & Conditions:

Original Artwork copyright © Lovely Jubbly 2012 - All Artwork is property of the artist and may not be reproduced, duplicated, or resold but is permitted for use on blogs when image is not sold but is attributed to Lovely Jubbly.

Original artwork shall not be used for promotional, for profit or non-profit uses.

Copyright is retained by the artist following the sale of items.