Ordering Information

CLOSED FOR ANNUAL HOLIDAY
Friday 22nd December 2017 - Monday 15th January 2018 inclusively.
You can place orders during this time but please be advised that they will not be dispatched until 15/01/18.
The shop in Ferndown will be closed for this period. Please contact via email with any queries: mail@lovelyjubblydesigns.com

LAST SHIPPING DATES FOR CHRISTMAS 2017 (Updated 16/12/17):

Last Order Date/Time for pre-Christmas dispatch (subject to stock availability:
UK- MIDNIGHT Wednesday 20th December 2017
Orders placed by this time will be dispatched by Royal Mail First Class Standard by 21/12/17.
UK- STANDARD SHIPPING DEADLINE - Thursday 21st December
Please contact me if you'd like to pay more for Signed For or Special Delivery Services.

INTERNATIONAL ORDERS:
International orders will be dispatched as per dispatch times indicated on orders but will not arrive in time for Christmas.

 

Online Orders:

Order online from our website by adding products to your shopping basket, and checkout throught our secure payments system via Paypal.

We accept most major debit and credit cards.

paypal accepted cards

 

 

 

 

Postage & Delivery:

Lovely Jubbly will dispatch your order a maximum of 2-3 working days from receipt of your order (subject to stock availability), please email mail@lovelyjubblydesigns.com if you need to check when it will be sent out/arrive.

Orders are sent by Royal Mail First Class.

Postage within the UK is FREE on ALL orders unless you would like Signed For or Special Delivery services.

Online sales are offered to the UK, Europe, USA, Canada, Australia, New Zealand, Japan and Hong Kong currently - for all other international postage rates please email.

Postage is charged at a flatrate regardless of order size:

UK Royal Mail First Class - FREE

UK Royal Mail Signed For - £3.95

UK Royal Mail Special Delivery Next Working Day 1pm - £8.95 (ORDER MUST BE PLACED BY MIDDAY ON A WORKING DAY FOR NEXT DAY DELIVERY)

USA & CANADA - £3.95

EUROPE - £3.50

AUSTRALIA & NEW ZEALAND - £4.95

JAPAN & HONG KONG - £4.95

 

Refunds & Exchanges:

We are happy to exchange  or refund items if you are not happy with them provided they are returned in their original, unused condition within 7 days of receipt.

Please contact us before returning the item and ask for proof of postage when sending.

Personalised Products:

If you have placed an order for a personalised product (prints/wedding stationery) we are unable to offer an exchange or refund, as they are made to order and personalised specifically for you - they cannot be resold. Please ensure when ordering that you have entered the correct details and check the proofs (when provided) carefully, as we use the information/spelling/grammar provided by you to produce the item.

Terms & Conditions:

Original Artwork copyright © Lovely Jubbly 2012 - All Artwork is property of the artist and may not be reproduced, duplicated, or resold but is permitted for use on blogs when image is not sold but is attributed to Lovely Jubbly.

Original artwork shall not be used for promotional, for profit or non-profit uses.

Copyright is retained by the artist following the sale of items.